How many times does a hotel or resort promote from within and find themselves with a great performer but someone who is in a totally new role?
A catering manager is promoted to sales? A front desk agent is promoted to sales? A sales manager is promoted to handle a new market?
Too often, this person in a new position does not get the hotel sales training they need to be successful because their Director is busy running the department, putting out fires and doing reports! Somehow, the training of how to do hotel sales ends up at the bottom of the list of priorities.
The Panetiere hotel sales training team can come to the rescue with one-on-one hotel sales training.
We will send to the property one of our professionals with extensive experience in the market of the new sales person. We have developed and will follow a specific hotel sales training process of the manager in their new market.
- Need to learn the quirks of a hotel market segment - hotel market segment training?
- Need to learn how to prospect in a certain market - hotel sales prospecting training?
- Need to learn the hotel RFP process - hotel corporate transient sales training?
- Need to learn to work a trade show - hotel sales networking training?
Our team can provide this important training so that the new manager has all the tools they need to be successful while the DOS can focus on other responsibilities.
We love doing this type of one on one training and have found it to be extraordinarily successful. The new manager feels that their company is investing in them and becomes highly motivated to succeed and in fact has all the tools to do so.